Lotus Structure

Lotus is recalling about 424 vehicles over a problem with the structure. In the event of a crash, if the occupant's knee contacts the rigid structure, there may be an increased risk of injury.

Campaign
19V263000
Manufacturer
Lotus Cars Limited
Reported
2 April 2019
Vehicles
424
Built between
Aug 2016 – Dec 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 May 2019
Repaired
72%
Unrepaired
109

Does this affect my vehicle?

This recall covers vehicles built between August 2016 and December 2018. If yours was built outside that window, it is not part of this recall.

  • 2017-2018 Lotus EvoraBuilt August 2016 to December 2018

Repair progress

109 of 424 vehicles in this recall had still not been repaired as of Q3 2020.

72% repaired — 305 of 424 reported

Owners not reachable
10

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Lotus Cars USA, Inc. (Lotus) is recalling certain 2017-2018 Evora vehicles. The toe board in the passenger footwell lacks stiffness, allowing the knee of an unbelted occupant to contact the rigid structure of the vehicle, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

What could happen

In the event of a crash, if the occupant's knee contacts the rigid structure, there may be an increased risk of injury.

What gets fixed

Lotus will notify owners, and dealers will replace the toe board with a new design to provide the appropriate stiffness, free of charge. The recall began May 27, 2019.

Timeline

  1. Vehicles builtAugust 2016 to December 2018
  2. Recall reported to NHTSA2 April 2019
  3. Owners notified27 May 2019
  4. Latest repair reportQ3 2020 — 72% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 April 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Lotus customer service at 1-800-245-6887. Lotus' number for this recall is 2019/01R.

Official source

Manufacturer's recall number
2019/01R
Recalling manufacturer
Lotus Cars Limited
Safety standard
FMVSS 208
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand