Ford Equipment Adaptive/Mobility

Ford is recalling about 4 vehicles over a problem with the equipment adaptive/mobility. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Campaign
19V271000
Manufacturer
Mobility Specialists, Inc.
Reported
3 April 2019
Vehicles
4
Built between
Dec 2014 – Aug 2017
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
Not yet
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between December 2014 and August 2017. If yours was built outside that window, it is not part of this recall.

  • 2014-2016 Ford E-150Built December 2014 to August 2017
  • 2014-2017 Ford TransitBuilt December 2014 to August 2017
  • 2017 Mobility Specialists Ford E-150Built December 2014 to August 2017

What the defect is

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

What could happen

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

What gets fixed

Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts.

Timeline

  1. Vehicles builtDecember 2014 to August 2017
  2. Recall reported to NHTSA3 April 2019

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 April 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ricon customer service at 1-800-322-2884.

Official source

Manufacturer's recall number
18E-044
Recalling manufacturer
Mobility Specialists, Inc.
Safety standard
FMVSS 403
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand