Lexus Air Bags: Knee Bolster

Lexus is recalling about 564 vehicles over a problem with the air bags. In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.

Campaign
19V288000
Manufacturer
Toyota Motor Engineering & Manufacturing
Reported
10 April 2019
Vehicles
564
Built between
Feb 2019 – Feb 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 May 2019
Repaired
95%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between February 2019 and February 2019. If yours was built outside that window, it is not part of this recall.

  • 2019 Lexus ESBuilt February 2019 to February 2019

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2020.

95% repaired — 537 of 564 reported

Owners not reachable
24
Scrapped or exported
3

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.

What could happen

In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.

What gets fixed

Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019.

Timeline

  1. Vehicles builtFebruary 2019 to February 2019
  2. Recall reported to NHTSA10 April 2019
  3. Owners notified8 May 2019
  4. Latest repair reportQ3 2020 — 95% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 April 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.

Official source

Manufacturer's recall number
KLD, KLE
Recalling manufacturer
Toyota Motor Engineering & Manufacturing
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand