Chevrolet Suspension: Lower Ball Joint

Chevrolet is recalling about 112,958 vehicles over a problem with the suspension. A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

Campaign
19V312000
Manufacturer
General Motors LLC
Reported
18 April 2019
Vehicles
112,958
Built between
Jul 2017 – Apr 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 June 2019
Repaired
90%
Unrepaired
10,292

Does this affect my vehicle?

This recall covers vehicles built between July 2017 and April 2019. If yours was built outside that window, it is not part of this recall.

  • 2017-2019 Chevrolet TraxBuilt July 2017 to April 2019

Repair progress

10,292 of 112,958 vehicles in this recall had still not been repaired as of Q4 2020.

90% repaired — 102,181 of 112,958 reported

Owners not reachable
478
Scrapped or exported
7

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.

What could happen

A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

What gets fixed

GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019.

Timeline

  1. Vehicles builtJuly 2017 to April 2019
  2. Recall reported to NHTSA18 April 2019
  3. Owners notified14 June 2019
  4. Latest repair reportQ4 2020 — 90% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 April 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is A182202370.

Official source

Manufacturer's recall number
A182202370
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand