- Vehicles
- 8,266
- Built between
- Sep 2018 – Apr 2019
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 June 2019
- Repaired
- 94%
- Unrepaired
- 324
Does this affect my vehicle?
This recall covers vehicles built between September 2018 and April 2019. If yours was built outside that window, it is not part of this recall.
- 2019 Volvo S60Built September 2018 to April 2019
Repair progress
324 of 8,266 vehicles in this recall had still not been repaired as of Q3 2020.
94% repaired — 7,791 of 8,266 reported
- Owners not reachable
- 150
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volvo Car USA LLC (Volvo) is recalling certain 2019 S60 vehicles. The rear suspension toe link flange lock nuts may not have been properly tightened, possibly resulting in a sudden change in vehicle handling.
What could happen
A sudden change in vehicle handling can increase the risk of a crash.
What gets fixed
Volvo will notify owners, and dealers will inspect the rear toe link flange bolts and lock nuts, replacing them if necessary, free of charge. The recall began June 6, 2019.
Timeline
- Vehicles builtSeptember 2018 to April 2019
- Recall reported to NHTSA25 April 2019
- Owners notified6 June 2019
- Latest repair reportQ3 2020 — 94% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 April 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owner's my contact Volvo Customer Service at 1-800-458-1552. Volvo's number for this recall is R19938.
Official source
- Manufacturer's recall number
- R19938
- Recalling manufacturer
- Volvo Car USA LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.