Kenworth Visibility: Exterior

Kenworth is recalling about 3,907 vehicles over a problem with the visibility. If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury.

Campaign
19V340000
Manufacturer
PACCAR Incorporated
Reported
1 May 2019
Vehicles
3,907
Built between
Feb 2019 – Mar 2019
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
31 May 2019
Repaired
67%
Unrepaired
1,242

Does this affect my vehicle?

This recall covers vehicles built between February 2019 and March 2019. If yours was built outside that window, it is not part of this recall.

  • 2020 Kenworth T680Built February 2019 to March 2019
  • 2020 Kenworth T800Built February 2019 to March 2019
  • 2020 Kenworth W900Built February 2019 to March 2019
  • 2020 Peterbilt 567Built February 2019 to March 2019
  • 2020 Peterbilt 579Built February 2019 to March 2019

Repair progress

1,242 of 3,907 vehicles in this recall had still not been repaired as of Q3 2020.

67% repaired — 2,627 of 3,907 reported

Owners not reachable
38

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.

What could happen

If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury.

What gets fixed

PACCAR has notified owners, and dealers will inspect the upper mirror glass/mirror carrier, replacing it as necessary, free of charge. The recall began May 31, 2019.

Timeline

  1. Vehicles builtFebruary 2019 to March 2019
  2. Recall reported to NHTSA1 May 2019
  3. Owners notified31 May 2019
  4. Latest repair reportQ3 2020 — 67% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 May 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Kenworth owners may contact PACCAR customer service at 1-425-828-5888 and Peterbilt owners may call 1-940-591-4220. PACCAR's numbers for this recall is 19KWC and 19PBC.

Official source

Manufacturer's recall number
19KWC and 19PBC
Recalling manufacturer
PACCAR Incorporated
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand