Land Rover Latches/Locks/Linkages: Latch

Land Rover is recalling about 65,385 vehicles over a problem with the latches/locks/linkages. The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.

Campaign
19V392000
Manufacturer
Jaguar Land Rover North America, LLC
Reported
24 May 2019
Vehicles
65,385
Built between
May 2012 – Mar 2015
Models
2
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
18 July 2019
Repaired
44%
Unrepaired
26,592

Does this affect my vehicle?

This recall covers vehicles built between May 2012 and March 2015. If yours was built outside that window, it is not part of this recall.

  • 2013-2016 Land Rover Range RoverBuilt May 2012 to March 2015
  • 2014-2016 Land Rover Range Rover SportBuilt May 2012 to March 2015

Repair progress

26,592 of 65,385 vehicles in this recall had still not been repaired as of Q4 2020.

44% repaired — 29,015 of 65,385 reported

Owners not reachable
9,778

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.

What could happen

The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.

What gets fixed

Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019.

Timeline

  1. Vehicles builtMay 2012 to March 2015
  2. Recall reported to NHTSA24 May 2019
  3. Owners notified18 July 2019
  4. Latest repair reportQ4 2020 — 44% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 May 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.

Official source

Manufacturer's recall number
N335
Recalling manufacturer
Jaguar Land Rover North America, LLC
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand