- Vehicles
- 7,854
- Built between
- Sep 2017 – Nov 2017
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 26 July 2019
- Repaired
- 88%
- Unrepaired
- 972
Does this affect my vehicle?
This recall covers vehicles built between September 2017 and November 2017. If yours was built outside that window, it is not part of this recall.
- 2018 Mazda CX-9Built September 2017 to November 2017
Repair progress
972 of 7,854 vehicles in this recall had still not been repaired as of Q4 2020.
88% repaired — 6,882 of 7,854 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mazda North American Operations (Mazda) is recalling certain 2018 CX-9 vehicles. The wiring harness may disrupt electrical communications and disable the passenger frontal air bag, turn signals, and/or engine starting system.
What could happen
The passenger frontal air bag may not deploy, increasing the risk of injury. Inoperable turn signals prevent the driver from signaling to other drivers, increasing the risk of crash.
What gets fixed
Mazda will notify owners, and dealers will repair the wiring harnesses, free of charge. The recall began July 26, 2019.
Timeline
- Vehicles builtSeptember 2017 to November 2017
- Recall reported to NHTSA30 May 2019
- Owners notified26 July 2019
- Latest repair reportQ4 2020 — 88% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 May 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3419E.
Official source
- Manufacturer's recall number
- 3419E
- Recalling manufacturer
- Mazda North American Operations
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.