- Vehicles
- 325
- Built between
- Oct 2017 – Jan 2019
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 May 2019
- Repaired
- 12%
- Unrepaired
- 286
Does this affect my vehicle?
This recall covers vehicles built between October 2017 and January 2019. If yours was built outside that window, it is not part of this recall.
- 2017-2019 Chevrolet ExpressBuilt October 2017 to January 2019
- 2018-2019 Ford EconolineBuilt November 2017 to January 2019
- 2017-2019 GMC SavanaBuilt October 2017 to November 2018
- 2018-2019 Hino 155Built August 2018 to October 2018
- 2018-2019 Isuzu NPRBuilt October 2017 to October 2018
- 2018 Ram PromasterBuilt May 2018 to May 2018
Repair progress
286 of 325 vehicles in this recall had still not been repaired as of Q1 2021.
12% repaired — 39 of 325 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
What could happen
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
What gets fixed
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019.
Timeline
- Vehicles builtOctober 2017 to January 2019
- Recall reported to NHTSA11 June 2019
- Owners notified9 May 2019
- Latest repair reportQ1 2021 — 12% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 June 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Official source
- Recalling manufacturer
- Unicell Body Company Inc.
- Safety standard
- FMVSS 111
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.