- Vehicles
- 3,868
- Built between
- May 2009 – Oct 2015
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 19 August 2019
- Repaired
- 53%
- Unrepaired
- 1,679
Does this affect my vehicle?
This recall covers vehicles built between May 2009 and October 2015. If yours was built outside that window, it is not part of this recall.
- 2009-2016 Ford EconolineBuilt May 2009 to October 2015
Repair progress
1,679 of 3,868 vehicles in this recall had still not been repaired as of Q4 2020.
53% repaired — 2,068 of 3,868 reported
- Owners not reachable
- 119
- Scrapped or exported
- 2
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2009-2016 Ford Econoline vehicles equipped with a 5R110W transmission, 5.4L engine, and a school bus or ambulance preparation package. A weld within the coast clutch may fail, causing an unexpected loss of drive power.
What could happen
A sudden loss of drive power increases the risk of a crash. Transferring occupants of a disabled school bus or ambulance to another vehicle increases their risk of injury.
What gets fixed
Ford will notify owners, and dealers will replace the single-engaging coast one-way clutch with a new dual-engaging one-way clutch, free of charge. The recall began August 19, 2019.
Timeline
- Vehicles builtMay 2009 to October 2015
- Recall reported to NHTSA10 June 2019
- Owners notified19 August 2019
- Latest repair reportQ4 2020 — 53% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 June 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S20.
Official source
- Manufacturer's recall number
- 19S20
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.