- Vehicles
- 1,701
- Built between
- Sep 2012 – Feb 2019
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 January 2020
- Repaired
- 7%
- Unrepaired
- 1,549
Does this affect my vehicle?
This recall covers vehicles built between September 2012 and February 2019. If yours was built outside that window, it is not part of this recall.
- 2013-2019 Roadtrek CS AdventurousBuilt September 2013 to February 2019
- 2013-2019 Roadtrek E-TrekBuilt September 2012 to February 2019
- 2013-2019 Roadtrek RS AdventurousBuilt September 2013 to February 2019
- 2013-2016 Roadtrek TS AdventurousBuilt September 2013 to February 2019
Repair progress
1,549 of 1,701 vehicles in this recall had still not been repaired as of Q3 2020.
7% repaired — 127 of 1,701 reported
- Owners not reachable
- 25
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."
What could happen
In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.
What gets fixed
Dealers will remove the seatbelt(s) in the affected units and install a label, which advises that the second-row seat is not to be occupied while the vehicle is in motion. Repairs will be performed free of charge.
Timeline
- Vehicles builtSeptember 2012 to February 2019
- Recall reported to NHTSA13 June 2019
- Owners notified6 January 2020
- Latest repair reportQ3 2020 — 7% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 June 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Erwin Hymer customer service at 1-844-464-3735. Erwin Hymer's number for this recall is 2019-01.
Official source
- Manufacturer's recall number
- 2019-01
- Recalling manufacturer
- Erwin Hymer Group North America, Inc.
- Safety standard
- FMVSS 210
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.