- Vehicles
- 3,851
- Built between
- Apr 2017 – Jun 2019
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 July 2019
- Repaired
- 65%
- Unrepaired
- 1,330
Does this affect my vehicle?
This recall covers vehicles built between April 2017 and June 2019. If yours was built outside that window, it is not part of this recall.
- 2018-2020 Chevrolet 6500XDBuilt October 2017 to April 2019
- 2018-2020 Isuzu FTRBuilt April 2017 to June 2019
Repair progress
1,330 of 3,851 vehicles in this recall had still not been repaired as of Q4 2020.
65% repaired — 2,521 of 3,851 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.
What could happen
If the vehicle's turning radius is increased, there is an increased risk of a crash.
What gets fixed
Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019.
Timeline
- Vehicles builtApril 2017 to June 2019
- Recall reported to NHTSA18 June 2019
- Owners notified19 July 2019
- Latest repair reportQ4 2020 — 65% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 June 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902.
Official source
- Manufacturer's recall number
- V1902
- Recalling manufacturer
- Isuzu Technical Center of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.