- Vehicles
- 5,598
- Built between
- Jan 2016 – Jul 2019
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 September 2019
- Repaired
- 21%
- Unrepaired
- 4,430
Does this affect my vehicle?
This recall covers vehicles built between January 2016 and July 2019. If yours was built outside that window, it is not part of this recall.
- 2017 Heartland BighornBuilt June 2016 to November 2016
- 2016-2020 Heartland ElkridgeBuilt January 2016 to July 2019
- 2019-2020 Heartland MilestoneBuilt September 2018 to July 2019
- 2017-2018 Heartland North PeakBuilt February 2017 to March 2017
- 2016-2017 Heartland OakmontBuilt January 2016 to June 2016
- 2017-2020 Heartland PioneerBuilt December 2016 to July 2019
- 2016-2018 Heartland ProwlerBuilt January 2016 to January 2018
- 2017-2019 Heartland SundanceBuilt February 2017 to May 2018
Repair progress
4,430 of 5,598 vehicles in this recall had still not been repaired as of Q4 2020.
21% repaired — 1,168 of 5,598 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
What could happen
Overheating of the connection can increase the risk of a fire.
What gets fixed
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019.
Timeline
- Vehicles builtJanuary 2016 to July 2019
- Recall reported to NHTSA12 July 2019
- Owners notified5 September 2019
- Latest repair reportQ4 2020 — 21% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 July 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Official source
- Manufacturer's recall number
- 99.01.47
- Recalling manufacturer
- Heartland Recreational Vehicles, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.