- Vehicles
- 174
- Built between
- Jun 2019 – Jul 2019
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 October 2019
- Repaired
- 75%
- Unrepaired
- 42
Does this affect my vehicle?
This recall covers vehicles built between June 2019 and July 2019. If yours was built outside that window, it is not part of this recall.
- 2019 Pierce Arrow XTBuilt June 2019 to July 2019
- 2019 Pierce DashBuilt June 2019 to July 2019
- 2019 Pierce EnforcerBuilt June 2019 to July 2019
- 2019 Pierce ImpelBuilt June 2019 to July 2019
- 2019 Pierce QuantumBuilt June 2019 to July 2019
- 2019 Pierce VelocityBuilt June 2019 to July 2019
Repair progress
42 of 174 vehicles in this recall had still not been repaired as of Q3 2022.
75% repaired — 130 of 174 reported
- Scrapped or exported
- 2
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Pierce Manufacturing (Pierce) is recalling certain 2019 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to improper manufacturing, the passenger-side knee air bag (KAB) may not properly inflate during a deployment event.
What could happen
In the event of a crash, if the KAB does not inflate properly, it may not provide the intended protection to the occupant, increasing the risk of injury.
What gets fixed
Pierce will notify owners, and dealers will replace the KAB assembly, free of charge. The recall began October 9, 2019.
Timeline
- Vehicles builtJune 2019 to July 2019
- Recall reported to NHTSA31 July 2019
- Owners notified9 October 2019
- Latest repair reportQ3 2022 — 75% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 July 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Pierce customer service at 1-888-974-3723.
Official source
- Recalling manufacturer
- Pierce Manufacturing
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.