- Vehicles
- 2,677
- Built between
- Aug 2018 – Jul 2019
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 October 2019
- Repaired
- 80%
- Unrepaired
- 526
Does this affect my vehicle?
This recall covers vehicles built between August 2018 and July 2019. If yours was built outside that window, it is not part of this recall.
- 2020 IC Bus CesbBuilt August 2018 to July 2019
- 2019-2020 IC Bus ResbBuilt September 2018 to July 2019
Repair progress
526 of 2,677 vehicles in this recall had still not been repaired as of Q1 2021.
80% repaired — 2,151 of 2,677 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Navistar, Inc. (Navistar) is recalling certain 2019-2020 IC RE and 2020 IC CE school buses equipped with feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG (Prolo emergency exit roof hatches). Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
What could happen
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
What gets fixed
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019.
Timeline
- Vehicles builtAugust 2018 to July 2019
- Recall reported to NHTSA8 August 2019
- Owners notified7 October 2019
- Latest repair reportQ1 2021 — 80% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 August 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19513.
Official source
- Manufacturer's recall number
- 19513
- Recalling manufacturer
- Navistar, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.