Ford Steering: Electric Power Assist System

Ford is recalling about 116,160 vehicles over a problem with the steering. If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Campaign
19V632000
Manufacturer
Ford Motor Company
Reported
29 August 2019
Vehicles
116,160
Built between
Aug 2012 – Jun 2015
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 October 2019
Repaired
64%
Unrepaired
39,200

Does this affect my vehicle?

This recall covers vehicles built between August 2012 and June 2015. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Ford EdgeBuilt June 2014 to June 2015
  • 2013-2016 Ford FusionBuilt August 2012 to June 2015
  • 2016 Lincoln MKXBuilt November 2014 to June 2015
  • 2013-2016 Lincoln MKZBuilt October 2012 to June 2015

Repair progress

39,200 of 116,160 vehicles in this recall had still not been repaired as of Q1 2021.

64% repaired — 73,924 of 116,160 reported

Owners not reachable
2,927
Scrapped or exported
109

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

What could happen

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

What gets fixed

Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019.

Timeline

  1. Vehicles builtAugust 2012 to June 2015
  2. Recall reported to NHTSA29 August 2019
  3. Owners notified18 October 2019
  4. Latest repair reportQ1 2021 — 64% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 August 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Official source

Manufacturer's recall number
19S26
Recalling manufacturer
Ford Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand