- Vehicles
- 557
- Built between
- May 2013 – Jul 2019
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 16 October 2019
- Repaired
- 78%
- Unrepaired
- 124
Does this affect my vehicle?
This recall covers vehicles built between May 2013 and July 2019. If yours was built outside that window, it is not part of this recall.
- 2013-2020 Temsa TS35CBuilt May 2013 to July 2019
- 2013-2020 Temsa TS35EBuilt May 2013 to July 2019
- 2013-2020 Temsa TS45Built May 2013 to July 2019
Repair progress
124 of 557 vehicles in this recall had still not been repaired as of Q2 2022.
78% repaired — 433 of 557 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling 2013-2020 certain TS35C, TS35E and TS45 buses. The instruction label of the emergency exit windows may be inadequate to clearly describe how to open the push out windows quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
Delays in opening emergency exits can increase the risk of an injury in the event of an emergency.
What gets fixed
Temsa will notify owners, and dealers will inspect and replace the labels, as necessary, free of charge. The recall began October 16, 2019.
Timeline
- Vehicles builtMay 2013 to July 2019
- Recall reported to NHTSA6 September 2019
- Owners notified16 October 2019
- Latest repair reportQ2 2022 — 78% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 September 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Temsa customer service at 1-407-271-8935.
Official source
- Recalling manufacturer
- Temsa
- Safety standard
- FMVSS 217
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.