- Vehicles
- 1,148
- Built between
- Jun 2017 – Sep 2019
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 March 2020
- Repaired
- 81%
- Unrepaired
- 220
Does this affect my vehicle?
This recall covers vehicles built between June 2017 and September 2019. If yours was built outside that window, it is not part of this recall.
- 2018-2020 Pleasure Way AscentBuilt June 2017 to September 2019
- 2018-2020 Pleasure Way LexorBuilt June 2017 to September 2019
- 2018-2020 Pleasure Way PlateauBuilt June 2017 to September 2019
Repair progress
220 of 1,148 vehicles in this recall had still not been repaired as of Q2 2022.
81% repaired — 928 of 1,148 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
What could happen
If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
What gets fixed
Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020.
Timeline
- Vehicles builtJune 2017 to September 2019
- Recall reported to NHTSA23 September 2019
- Owners notified5 March 2020
- Latest repair reportQ2 2022 — 81% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 September 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Pleasure Way customer service at 1-800-364-0189.
Official source
- Recalling manufacturer
- Pleasure Way Industries Ltd.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.