- Vehicles
- 101
- Built between
- Apr 2013 – Jun 2020
- Models
- 9
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 November 2019
- Repaired
- 96%
- Unrepaired
- 4
Does this affect my vehicle?
This recall covers vehicles built between April 2013 and June 2020. If yours was built outside that window, it is not part of this recall.
- 2015 Thor Motor Coach AxisBuilt April 2014 to June 2014
- 2016-2017, 2020 Thor Motor Coach ChateauBuilt April 2015 to May 2019
- 2015-2020 Thor Motor Coach CitationBuilt January 2015 to June 2020
- 2016-2017, 2019 Thor Motor Coach Four WindsBuilt April 2015 to August 2018
- 2019-2020 Thor Motor Coach QuantumBuilt May 2018 to April 2019
- 2015-2020 Thor Motor Coach SiestaBuilt August 2014 to June 2019
- 2016, 2020 Thor Motor Coach SynergyBuilt October 2015 to May 2019
- 2014 Thor Motor Coach TuscanyBuilt April 2013 to April 2013
- 2015 Thor Motor Coach VegasBuilt March 2014 to March 2014
Repair progress
4 of 101 vehicles in this recall had still not been repaired as of Q1 2021.
96% repaired — 97 of 101 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
What could happen
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
What gets fixed
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019.
Timeline
- Vehicles builtApril 2013 to June 2020
- Recall reported to NHTSA8 October 2019
- Owners notified21 November 2019
- Latest repair reportQ1 2021 — 96% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 October 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Official source
- Manufacturer's recall number
- RC000176
- Recalling manufacturer
- Thor Motor Coach
- Safety standard
- FMVSS 120
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.