- Vehicles
- 110
- Built between
- Jun 2019 – Sep 2019
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 November 2019
- Repaired
- 65%
- Unrepaired
- 39
Does this affect my vehicle?
This recall covers vehicles built between June 2019 and September 2019. If yours was built outside that window, it is not part of this recall.
- 2020 Prevost H3-45Built June 2019 to September 2019
- 2020 Prevost X3-45Built June 2019 to September 2019
Repair progress
39 of 110 vehicles in this recall had still not been repaired as of Q3 2021.
65% repaired — 71 of 110 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
What could happen
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
What gets fixed
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019.
Timeline
- Vehicles builtJune 2019 to September 2019
- Recall reported to NHTSA29 October 2019
- Owners notified28 November 2019
- Latest repair reportQ3 2021 — 65% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 October 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.
Official source
- Manufacturer's recall number
- SR19-42
- Recalling manufacturer
- Prevost Cars, Inc.
- Safety standard
- FMVSS 101
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.