Thor Equipment: Recreational Vehicle/Trailer

Thor is recalling about 107 vehicles over a problem with the equipment. If the solar panel detaches from the luggage rack, it can become a road hazard, increasing the risk of a crash.

Campaign
19V789000
Manufacturer
Thor Motor Coach
Reported
4 November 2019
Vehicles
107
Built between
Feb 2019 – Oct 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
3 January 2020
Repaired
82%
Unrepaired
19

Does this affect my vehicle?

This recall covers vehicles built between February 2019 and October 2019. If yours was built outside that window, it is not part of this recall.

  • 2020 Thor SequenceBuilt February 2019 to October 2019

Repair progress

19 of 107 vehicles in this recall had still not been repaired as of Q2 2021.

82% repaired — 88 of 107 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Thor Motor Coach (TMC) is recalling certain 2020 Sequence 20L motorhomes. The screws securing the solar panel to the luggage rack may fail causing the solar panel to detach.

What could happen

If the solar panel detaches from the luggage rack, it can become a road hazard, increasing the risk of a crash.

What gets fixed

TMC will notify owners, and dealers will replace the screws with plates, carriage bolts, washers, and locking nuts, free of charge. The recall began January 3, 2020.

Timeline

  1. Vehicles builtFebruary 2019 to October 2019
  2. Recall reported to NHTSA4 November 2019
  3. Owners notified3 January 2020
  4. Latest repair reportQ2 2021 — 82% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 November 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000179.

Official source

Manufacturer's recall number
RC000179
Recalling manufacturer
Thor Motor Coach
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand