Keystone Equipment: Labels

Keystone is recalling about 10 vehicles over a problem with the equipment. An incorrect label may lead to the unintentional overloading of the trailer, increasing the risk of a crash.

Campaign
19V797000
Manufacturer
Keystone RV Company
Reported
6 November 2019
Vehicles
10
Built between
Aug 2013 – Aug 2013
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 December 2019
Repaired
60%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between August 2013 and August 2013. If yours was built outside that window, it is not part of this recall.

  • 2014 Keystone SpringdaleBuilt August 2013 to August 2013

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2021.

60% repaired — 6 of 10 reported

Owners not reachable
1
Scrapped or exported
3

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2014 Springdale 253FWRLLS trailers. The Federal Identification Tag may have the incorrect tire, rim, and axle size. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

An incorrect label may lead to the unintentional overloading of the trailer, increasing the risk of a crash.

What gets fixed

Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall began December 2, 2019.

Timeline

  1. Vehicles builtAugust 2013 to August 2013
  2. Recall reported to NHTSA6 November 2019
  3. Owners notified2 December 2019
  4. Latest repair reportQ1 2021 — 60% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 November 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-364.

Official source

Manufacturer's recall number
19-364
Recalling manufacturer
Keystone RV Company
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand