Ram Steering: Electric Power Assist System

Ram is recalling about 193 vehicles over a problem with the steering. An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.

Campaign
19V812000
Manufacturer
Chrysler (FCA US LLC)
Reported
14 November 2019
Vehicles
193
Built between
Aug 2019 – Sep 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 December 2019
Repaired
94%
Unrepaired
9

Does this affect my vehicle?

This recall covers vehicles built between August 2019 and September 2019. If yours was built outside that window, it is not part of this recall.

  • 2019 Ram 1500Built August 2019 to September 2019

Repair progress

9 of 193 vehicles in this recall had still not been repaired as of Q1 2021.

94% repaired — 181 of 193 reported

Owners not reachable
2
Scrapped or exported
1

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

What could happen

An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.

What gets fixed

Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019.

Timeline

  1. Vehicles builtAugust 2019 to September 2019
  2. Recall reported to NHTSA14 November 2019
  3. Owners notified12 December 2019
  4. Latest repair reportQ1 2021 — 94% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 November 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.

Official source

Manufacturer's recall number
VB8
Recalling manufacturer
Chrysler (FCA US LLC)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand