- Vehicles
- 99,128
- Built between
- Apr 2015 – Nov 2017
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 July 2020
- Repaired
- 67%
- Unrepaired
- 28,747
Does this affect my vehicle?
This recall covers vehicles built between April 2015 and November 2017. If yours was built outside that window, it is not part of this recall.
- 2015-2018 Ram PromasterBuilt April 2015 to November 2017
Repair progress
28,747 of 99,128 vehicles in this recall had still not been repaired as of Q2 2022.
67% repaired — 66,618 of 99,128 reported
- Owners not reachable
- 1,814
- Scrapped or exported
- 1,949
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
What could happen
An overheated fan motor increases the risk of a fire.
What gets fixed
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020.
Timeline
- Vehicles builtApril 2015 to November 2017
- Recall reported to NHTSA15 November 2019
- Owners notified7 July 2020
- Latest repair reportQ2 2022 — 67% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 November 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Official source
- Manufacturer's recall number
- VB2
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.