Land Rover Structure: Roof and Pillars

Land Rover is recalling about 3,444 vehicles over a problem with the structure. In the event of a crash necessitating the deployment of side curtain air bags, the metal plate could detach from the headliner and strike vehicle occupants, increasing the risk of injury.

Campaign
19V840000
Manufacturer
Jaguar Land Rover North America, LLC
Reported
21 November 2019
Vehicles
3,444
Built between
Nov 2018 – May 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 February 2020
Repaired
90%
Unrepaired
138

Does this affect my vehicle?

This recall covers vehicles built between November 2018 and May 2019. If yours was built outside that window, it is not part of this recall.

  • 2020 Land Rover Range Rover EvoqueBuilt November 2018 to May 2019

Repair progress

138 of 3,444 vehicles in this recall had still not been repaired as of Q2 2021.

90% repaired — 3,090 of 3,444 reported

Owners not reachable
216

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The adhesive bond attaching a metal plate to the headliner can fail after exposure to very cold temperatures.

What could happen

In the event of a crash necessitating the deployment of side curtain air bags, the metal plate could detach from the headliner and strike vehicle occupants, increasing the risk of injury.

What gets fixed

Land Rover will notify owners, and dealers will apply self-adhesive fleece tape to the metal plate and the driver and passenger sides of the headliner, free of charge. The recall began January 17, 2020.

Timeline

  1. Vehicles builtNovember 2018 to May 2019
  2. Recall reported to NHTSA21 November 2019
  3. Owners notified27 February 2020
  4. Latest repair reportQ2 2021 — 90% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 November 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N412.

Official source

Manufacturer's recall number
N412
Recalling manufacturer
Jaguar Land Rover North America, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand