- Vehicles
- 144,937
- Built between
- Jun 2010 – Dec 2016
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 April 2020
- Repaired
- 66%
- Unrepaired
- 39,268
Does this affect my vehicle?
This recall covers vehicles built between June 2010 and December 2016. If yours was built outside that window, it is not part of this recall.
- 2011-2017 Volvo S60Built June 2010 to December 2016
- 2011-2017 Volvo S60CCBuilt June 2010 to December 2016
- 2011-2017 Volvo S60IBuilt June 2010 to December 2016
- 2011-2017 Volvo V60Built June 2010 to December 2016
- 2011-2017 Volvo V60CCBuilt June 2010 to December 2016
Repair progress
39,268 of 144,937 vehicles in this recall had still not been repaired as of Q1 2022.
66% repaired — 96,271 of 144,937 reported
- Owners not reachable
- 6,456
- Scrapped or exported
- 2,942
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What could happen
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
What gets fixed
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020.
Timeline
- Vehicles builtJune 2010 to December 2016
- Recall reported to NHTSA26 November 2019
- Owners notified9 April 2020
- Latest repair reportQ1 2022 — 66% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 November 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Official source
- Manufacturer's recall number
- R89978
- Recalling manufacturer
- Volvo Car USA LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.