Mazda Forward Collision Avoidance: Automatic Emergency Braking

Mazda is recalling about 35,390 vehicles over a problem with the forward collision avoidance. Stopping the vehicle unexpectedly increases the risk of a crash.

Campaign
19V907000
Manufacturer
Mazda North American Operations
Reported
19 December 2019
Vehicles
35,390
Built between
Sep 2018 – Oct 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 February 2020
Repaired
94%
Unrepaired
1,833

Does this affect my vehicle?

This recall covers vehicles built between September 2018 and October 2019. If yours was built outside that window, it is not part of this recall.

  • 2019-2020 Mazda MAZDA3Built September 2018 to October 2019

Repair progress

1,833 of 35,390 vehicles in this recall had still not been repaired as of Q2 2021.

94% repaired — 33,443 of 35,390 reported

Owners not reachable
100
Scrapped or exported
14

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

What could happen

Stopping the vehicle unexpectedly increases the risk of a crash.

What gets fixed

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020.

Timeline

  1. Vehicles builtSeptember 2018 to October 2019
  2. Recall reported to NHTSA19 December 2019
  3. Owners notified14 February 2020
  4. Latest repair reportQ2 2021 — 94% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

Official source

Manufacturer's recall number
4219L
Recalling manufacturer
Mazda North American Operations
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand