- Vehicles
- 183
- Built between
- Aug 2018 – Apr 2019
- Models
- 9
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 April 2020
- Repaired
- 48%
- Unrepaired
- 94
Does this affect my vehicle?
This recall covers vehicles built between August 2018 and April 2019. If yours was built outside that window, it is not part of this recall.
- 2019 Freightliner Sprinter 1500Built August 2018 to April 2019
- 2019 Freightliner Sprinter 2500Built August 2018 to April 2019
- 2019 Freightliner Sprinter 3500Built August 2018 to April 2019
- 2019 Freightliner Sprinter 4500Built August 2018 to April 2019
- 2019 Mercedes-Benz Sprinter (VS30)Built August 2018 to April 2019
- 2019 Mercedes-Benz Sprinter 1500Built August 2018 to April 2019
- 2019 Mercedes-Benz Sprinter 2500Built August 2018 to April 2019
- 2019 Mercedes-Benz Sprinter 3500Built August 2018 to April 2019
- 2019 Mercedes-Benz Sprinter 4500Built August 2018 to April 2019
Repair progress
94 of 183 vehicles in this recall had still not been repaired as of Q1 2022.
48% repaired — 88 of 183 reported
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
What could happen
If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
What gets fixed
DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020.
Timeline
- Vehicles builtAugust 2018 to April 2019
- Recall reported to NHTSA19 December 2019
- Owners notified15 April 2020
- Latest repair reportQ1 2022 — 48% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.
Official source
- Manufacturer's recall number
- VS3ZUSCHI
- Recalling manufacturer
- Daimler Vans USA, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.