- Vehicles
- 148
- Built between
- Nov 2019 – Dec 2019
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 February 2020
- Repaired
- 93%
- Unrepaired
- 1
Does this affect my vehicle?
This recall covers vehicles built between November 2019 and December 2019. If yours was built outside that window, it is not part of this recall.
- 2020 Kenworth T800Built November 2019 to December 2019
- 2020 Kenworth T880Built November 2019 to December 2019
- 2020 Kenworth W990Built November 2019 to December 2019
- 2020 Peterbilt 348Built November 2019 to December 2019
- 2020 Peterbilt 367Built November 2019 to December 2019
- 2020 Peterbilt 389Built November 2019 to December 2019
- 2020 Peterbilt 520Built November 2019 to December 2019
- 2020 Peterbilt 567Built November 2019 to December 2019
Repair progress
1 of 148 vehicles in this recall had still not been repaired as of Q2 2021.
93% repaired — 137 of 148 reported
- Owners not reachable
- 10
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
What could happen
If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
What gets fixed
PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020.
Timeline
- Vehicles builtNovember 2019 to December 2019
- Recall reported to NHTSA19 December 2019
- Owners notified10 February 2020
- Latest repair reportQ2 2021 — 93% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.
Official source
- Manufacturer's recall number
- 19KWE and 19PBG
- Recalling manufacturer
- PACCAR Incorporated
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.