- Vehicles
- 232
- Built between
- Sep 2016 – Sep 2019
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 February 2020
- Repaired
- 47%
- Unrepaired
- 124
Does this affect my vehicle?
This recall covers vehicles built between September 2016 and September 2019. If yours was built outside that window, it is not part of this recall.
- 2016-2019 ATC QuestBuilt September 2016 to September 2019
Repair progress
124 of 232 vehicles in this recall had still not been repaired as of Q2 2021.
47% repaired — 108 of 232 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Aluminum Trailer Company (ATC) is recalling certain 2016-2019 Quest Stacker trailers. The guide block may fail causing the car lift to drop into the tilt position.
What could happen
While in tilt position, lift may become unseated from the ladder causing front end of lift to fall, increasing the risk of injury.
What gets fixed
ATC will notify owners and dealers will replace the existing guide blocks with an improved guide block made from Nylatron, free of charge. The recall is expected to begin February 10, 2020.
Timeline
- Vehicles builtSeptember 2016 to September 2019
- Recall reported to NHTSA23 December 2019
- Owners notified10 February 2020
- Latest repair reportQ2 2021 — 47% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 December 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact ATC customer service at 1-877-441-2440, extension 342.
Official source
- Recalling manufacturer
- Aluminum Trailer Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- A description of the basis for your company's determination of the recall population (49 CFR 573.6 (c)(2)).- A description of how the products to be recalled differ from similar products that are not included in the recall (49 CFR 573.6 (c)(2)).- The percentage of products estimated to contain the defect or noncompliance (49 CFR 573.6 (c)(4)).- A statement that defscribes the safety consequence of a guide block failing. (49 CFR 577.5).- A description of the manufacturer's program for remedying the defect or noncompliance (49 CFR 573.6 (c)(8)(i)).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.