Serenity Equipment: Lines and Fittings

Serenity is recalling about 237 vehicles over a problem with the equipment. The twist or kink may result in a propane leak, increasing the risk of a fire.

Campaign
20V054000
Manufacturer
Triple E Recreational Vehicles
Reported
31 January 2020
Vehicles
237
Built between
Not published
Models
10
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
11 February 2020
Repaired
60%
Unrepaired
95

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2020 Serenity S24CB
  • 2020 Unity U24CB
  • 2020 Unity U24FX
  • 2020 Unity U24IB
  • 2020 Unity U24MB
  • 2020 Unity U24RL
  • 2020 Unity U24TB
  • 2020 Wonder W24FTB
  • 2020 Wonder W24MB
  • 2020 Wonder W24RTB

Repair progress

95 of 237 vehicles in this recall had still not been repaired as of Q4 2021.

60% repaired — 142 of 237 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Serenity S24CB, Wonder W24FTB, W24MB and W24RTB, and Unity U24CB, U24FX, U24IB, U24MB, U24RL and U24TB motorhomes. The copper propane tubing or the propane hoses for the LP appliances may be twisted and/or kinked.

What could happen

The twist or kink may result in a propane leak, increasing the risk of a fire.

What gets fixed

Triple E has notified owners, and dealers will inspect and correct the copper tubing and rubber hose installation as necessary, free of charge. The recall began February 11, 2020.

Timeline

  1. Recall reported to NHTSA31 January 2020
  2. Owners notified11 February 2020
  3. Latest repair reportQ4 2021 — 60% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 January 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9599-1.

Official source

Manufacturer's recall number
CA#9599-1
Recalling manufacturer
Triple E Recreational Vehicles
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand