- Vehicles
- 487
- Built between
- Not published
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 11 May 2020
- Repaired
- 54%
- Unrepaired
- 226
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2020 Heartland Bighorn Traveler
- 2020 Heartland Elkridge
- 2020 Heartland Milestone
- 2020 Heartland Pioneer
Repair progress
226 of 487 vehicles in this recall had still not been repaired as of Q1 2022.
54% repaired — 261 of 487 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.
What could happen
In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.
What gets fixed
Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020.
Timeline
- Recall reported to NHTSA13 February 2020
- Owners notified11 May 2020
- Latest repair reportQ1 2022 — 54% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 February 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Heartland customer service at 1-877-262-8032.
Official source
- Recalling manufacturer
- Heartland Recreational Vehicles, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.