- Vehicles
- 4
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 February 2020
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2016-2018 Chtc Bus HT-35
- 2016-2018 Chtc Bus HT-45
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2020.
100% repaired — 4 of 4 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
CHTC Bus Group (CHTC) is recalling certain 2016-2018 HT-35 and HT-45 buses equipped with ADA wheel chair platform lifts. The lift devices have not completed the compliance certification process. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
What could happen
Lift devices that have not completed compliance certification cannot be assumed to be safe, increasing the risk of injury.
What gets fixed
CHTC has removed the non-compliant wheelchair platform lifts, thereby remedying all of the affected vehicles. Owner letters will not be sent. The recall began February 19, 2020.
Timeline
- Recall reported to NHTSA21 February 2020
- Owners notified19 February 2020
- Latest repair reportQ1 2020 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 February 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact CHTC customer service at 1-909-993-0858.
Official source
- Recalling manufacturer
- CHTC Bus Group
- Safety standard
- FMVSS 403
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.