Volvo Forward Collision Avoidance: Automatic Emergency Braking

Volvo is recalling about 121,605 vehicles over a problem with the forward collision avoidance. If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Campaign
20V144000
Manufacturer
Volvo Car USA LLC
Reported
12 March 2020
Vehicles
121,605
Built between
Not published
Models
9
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 April 2020
Repaired
98%
Unrepaired
1,308

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Volvo S60
  • 2019-2020 Volvo S90
  • 2019-2020 Volvo V60
  • 2019-2020 Volvo V60CC
  • 2019-2020 Volvo V90
  • 2019-2020 Volvo V90CC
  • 2019-2020 Volvo XC40
  • 2019-2020 Volvo XC60
  • 2019-2020 Volvo XC90

Repair progress

1,308 of 121,605 vehicles in this recall had still not been repaired as of Q1 2022.

98% repaired — 119,119 of 121,605 reported

Owners not reachable
1,156
Scrapped or exported
22

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

What could happen

If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

What gets fixed

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020.

Timeline

  1. Recall reported to NHTSA12 March 2020
  2. Owners notified9 April 2020
  3. Latest repair reportQ1 2022 — 98% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 March 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Official source

Manufacturer's recall number
R29998
Recalling manufacturer
Volvo Car USA LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand