Freightliner Equipment: Labels

Freightliner is recalling about 289 vehicles over a problem with the equipment. With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

Campaign
20V155000
Manufacturer
Daimler Vans USA, LLC
Reported
18 March 2020
Vehicles
289
Built between
Not published
Models
8
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 May 2020
Repaired
81%
Unrepaired
55

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2018-2019 Freightliner Sprinter 1500
  • 2018-2019 Freightliner Sprinter 2500
  • 2018-2019 Freightliner Sprinter 3500
  • 2018-2019 Freightliner Sprinter 4500
  • 2018-2019 Mercedes-Benz Sprinter 1500
  • 2018-2019 Mercedes-Benz Sprinter 2500
  • 2018-2019 Mercedes-Benz Sprinter 3500
  • 2018-2019 Mercedes-Benz Sprinter 4500

Repair progress

55 of 289 vehicles in this recall had still not been repaired as of Q1 2022.

81% repaired — 233 of 289 reported

Scrapped or exported
1

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

What could happen

With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

What gets fixed

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020.

Timeline

  1. Recall reported to NHTSA18 March 2020
  2. Owners notified15 May 2020
  3. Latest repair reportQ1 2022 — 81% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 March 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

Official source

Manufacturer's recall number
VS3BEGRESS
Recalling manufacturer
Daimler Vans USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand