- Vehicles
- 288,110
- Built between
- Nov 2013 – Apr 2015
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 21 September 2020
- Repaired
- 48%
- Unrepaired
- 135,986
Does this affect my vehicle?
This recall covers vehicles built between November 2013 and April 2015. If yours was built outside that window, it is not part of this recall.
- 2014-2015 Ford FiestaBuilt November 2013 to December 2014
- 2014-2016 Ford Fusion
- 2014-2016 Lincoln MKZBuilt November 2013 to April 2015
Repair progress
135,986 of 288,110 vehicles in this recall had still not been repaired as of Q2 2022.
48% repaired — 138,941 of 288,110 reported
- Owners not reachable
- 12,863
- Scrapped or exported
- 320
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What could happen
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
What gets fixed
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020.
Parts involved
- Door LatchAE8A-5421812-BFront Right
- Door LatchAE8A-5421813-BFront Left
- Door LatchAE8A-5426412-BRear Right
- Door LatchAE8A-5426413-BRear Left
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtNovember 2013 to April 2015
- Recall reported to NHTSA23 March 2020
- Owners notified21 September 2020
- Latest repair reportQ2 2022 — 48% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 March 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Official source
- Manufacturer's recall number
- 20S15
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.