Hino Electrical System: Cables

Hino is recalling about 12,470 vehicles over a problem with the electrical system. If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.

Campaign
20V244000
Manufacturer
Hino Motors Sales U.S.A., Inc.
Reported
30 April 2020
Vehicles
12,470
Built between
Not published
Models
10
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
26 June 2020
Repaired
74%
Unrepaired
3,524

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2020-2021 Hino NE8A
  • 2020-2021 Hino NE8C
  • 2020-2021 Hino NE8G
  • 2020-2021 Hino NE8J
  • 2020-2021 Hino NJ8A
  • 2020-2021 Hino NJ8C
  • 2020-2021 Hino NJ8J
  • 2020-2021 Hino NV8A
  • 2020-2021 Hino NV8G
  • 2020-2021 Hino NV8J

Repair progress

3,524 of 13,700 vehicles in this recall had still not been repaired as of Q1 2022.

74% repaired — 10,176 of 13,700 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.

What could happen

If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.

What gets fixed

Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020.

Parts involved

  • Battery gound cable82124EW140Ground cable between battery negative terminal and frame.
  • Extension bracketSZ98055014Battery negative terminal extender

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA30 April 2020
  2. Owners notified26 June 2020
  3. Latest repair reportQ1 2022 — 74% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 April 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.

Official source

Manufacturer's recall number
AAHT0
Recalling manufacturer
Hino Motors Sales U.S.A., Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand