Dennis Eagle Electrical System: Software

Dennis Eagle is recalling about 5 vehicles over a problem with the electrical system. If the ABS system malfunctions, the vehicle may require additional stopping distance, increasing the risk of a crash.

Campaign
20V294000
Manufacturer
Dennis Eagle Inc.
Reported
21 May 2020
Vehicles
5
Built between
Jan 2017 – Jan 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 June 2020
Repaired
80%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between January 2017 and January 2017. If yours was built outside that window, it is not part of this recall.

  • 2017-2018 Dennis Eagle EliteBuilt January 2017 to January 2017

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2020.

80% repaired — 4 of 5 reported

Scrapped or exported
1

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2018 Elite garbage trucks. The Electronic Braking System control unit (EBS ECU) may be programmed with incorrect datasets, causing the anti-lock braking system to activate on the opposite side of the vehicle from any detected lock-up. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

What could happen

If the ABS system malfunctions, the vehicle may require additional stopping distance, increasing the risk of a crash.

What gets fixed

Dennis Eagle will notify owners and will reprogram the EBS ECU with new software, free of charge. The recall began June 1, 2020.

Timeline

  1. Vehicles builtJanuary 2017 to January 2017
  2. Recall reported to NHTSA21 May 2020
  3. Owners notified1 June 2020
  4. Latest repair reportQ2 2020 — 80% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 May 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI 1369.

Official source

Manufacturer's recall number
FSI 1369
Recalling manufacturer
Dennis Eagle Inc.
Safety standard
FMVSS 121
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand