Kawasaki Electrical System: Software

Kawasaki is recalling about 1,529 vehicles over a problem with the electrical system. Damaged air suction valves may allow high temperature exhaust gas to blow back through and melt surrounding parts, increasing the risk of a fire.

Campaign
20V307000
Manufacturer
Kawasaki Motors Corp., U.S.A.
Reported
27 May 2020
Vehicles
1,529
Built between
Not published
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 June 2020
Repaired
60%
Unrepaired
607

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Kawasaki ZX1002E
  • 2019-2020 Kawasaki ZX1002F
  • 2019-2020 Kawasaki ZX1002G

Repair progress

607 of 1,529 vehicles in this recall had still not been repaired as of Q1 2022.

60% repaired — 922 of 1,529 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain 2019-2020 NINJA ZX-10R, NINJA ZX-10R ABS, and NINJA ZX-10R ABS KRT EDITION motorcycles. The engine control unit (ECU) programming may cause the engine to backfire when the quick shift function is used under high engine load, possibly resulting in damage to the air suction valves.

What could happen

Damaged air suction valves may allow high temperature exhaust gas to blow back through and melt surrounding parts, increasing the risk of a fire.

What gets fixed

Kawasaki will notify owners, and dealers will reprogram the ECU and inspect the air suction valves and surrounding parts, replacing them as necessary. All repairs will be performed free of charge. This recall began June 8, 2020.

Timeline

  1. Recall reported to NHTSA27 May 2020
  2. Owners notified8 June 2020
  3. Latest repair reportQ1 2022 — 60% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 May 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki's number for this recall is MC20-02.

Official source

Manufacturer's recall number
MC20-02
Recalling manufacturer
Kawasaki Motors Corp., U.S.A.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand