- Vehicles
- 449
- Built between
- Not published
- Models
- 12
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 June 2020
- Repaired
- 52%
- Unrepaired
- 215
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2020 Entegra Accolade
- 2020 Entegra Emblem
- 2020 Entegra Esteem
- 2020 Entegra Qwest
- 2020 Entegra Vision
- 2020 Entegra redundant ODYSSEY
- 2020 Jayco Alante
- 2020 Jayco Greyhawk
- 2020 Jayco Melbourne
- 2020 Jayco Precept
- 2020 Jayco Redhawk
- 2020 Jayco Seneca
Repair progress
215 of 449 vehicles in this recall had still not been repaired as of Q1 2022.
52% repaired — 234 of 449 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
What could happen
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
What gets fixed
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020.
Parts involved
- LCI 3000 Series frameless windowsnumerous - plese see uploaded listing of windows sold to Jayconumerous - please see uploaded listing of windows sold to Jayco
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA9 June 2020
- Owners notified15 June 2020
- Latest repair reportQ1 2022 — 52% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 June 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Official source
- Manufacturer's recall number
- 9901508
- Recalling manufacturer
- Jayco, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.