Palomino Visibility: Glass, Side/Rear

Palomino is recalling about 732 vehicles over a problem with the visibility. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Campaign
20V371000
Manufacturer
Forest River, Inc.
Reported
24 June 2020
Vehicles
732
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 July 2020
Repaired
38%
Unrepaired
452

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2020 Palomino Real-Lite Camper

Repair progress

452 of 732 vehicles in this recall had still not been repaired as of Q2 2022.

38% repaired — 280 of 732 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Forest River, Inc. (Forest River) is recalling certain 2020 Cedar Creek, Columbus, Flagstaff, Coachmen Apex, Palomino, Rockwood, and Sunseeker recreational vehicles and Palomino soft and hard-side truck campers and Real-Lite Truck Campers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

What could happen

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

What gets fixed

Forest River will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 15, 2020.

Timeline

  1. Recall reported to NHTSA24 June 2020
  2. Owners notified15 July 2020
  3. Latest repair reportQ2 2022 — 38% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 June 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Rockwood & Flagstaff Customer Service at 1-574-642-8943, Cedar Creek Customer Service at 1-260-593-4000, Sunseeker Customer Service at 1-574-206-7600, Coachmen Apex and Apex Nano Customer Service at 1-574-358-0401, Palomino Customer Service at 1-269-432-3246, Columbus Customer Service at 1-574-821-1487 or Lippert Customer Service at 1-574-537-8900.

Official source

Manufacturer's recall number
51-1150
Recalling manufacturer
Forest River, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand