Keystone Equipment: Electrical

Keystone is recalling about 8,313 vehicles over a problem with the equipment. If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Campaign
20V398000
Manufacturer
Keystone RV Company
Reported
7 July 2020
Vehicles
8,313
Built between
Not published
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 August 2020
Repaired
49%
Unrepaired
3,418

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Keystone Carbon
  • 2019-2020 Keystone Cougar
  • 2019-2020 Keystone Fuzion
  • 2019-2020 Keystone Impact
  • 2019-2020 Keystone Raptor

Repair progress

3,418 of 8,313 vehicles in this recall had still not been repaired as of Q2 2022.

49% repaired — 4,058 of 8,313 reported

Owners not reachable
138
Scrapped or exported
699

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

What could happen

If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

What gets fixed

Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020.

Parts involved

  • Furrion Omni-Directional Rooftop Antenna613460Antenna - Omni Directional - Rooftop Antenna - w/Ceiling Mount Bracket - (FAN73B7C)

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA7 July 2020
  2. Owners notified27 August 2020
  3. Latest repair reportQ2 2022 — 49% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 July 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Official source

Manufacturer's recall number
20-381
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand