Thor Motor Coach Electrical System: Cables

Thor Motor Coach is recalling about 63 vehicles over a problem with the electrical system. Battery cable contact with the exhaust manifold and heat shield can increase the risk of a fire.

Campaign
20V419000
Manufacturer
Thor Motor Coach
Reported
20 July 2020
Vehicles
63
Built between
Not published
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
11 September 2020
Repaired
79%
Unrepaired
13

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Thor Motor Coach Chateau
  • 2021 Thor Motor Coach Daybreak
  • 2021 Thor Motor Coach Four Winds
  • 2021 Thor Motor Coach Freedom Elite
  • 2021 Thor Motor Coach Quantum

Repair progress

13 of 63 vehicles in this recall had still not been repaired as of Q2 2022.

79% repaired — 50 of 63 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Thor Motor Coach (TMC) is recalling certain 2021 Daybreak, Four Winds, Quantum, Chateau, and Freedom Elite motorhomes built on the 2020 Ford E-Series chassis. The battery cable may not have been properly secured within the chassis rail, which can cause it to contact the exhaust manifold and heat shield.

What could happen

Battery cable contact with the exhaust manifold and heat shield can increase the risk of a fire.

What gets fixed

TMC will notify owners, and dealers will inspect the routing of the battery cable. If needed the cable will be re-routed and properly secured, free of charge. This recall began September 11, 2020.

Timeline

  1. Recall reported to NHTSA20 July 2020
  2. Owners notified11 September 2020
  3. Latest repair reportQ2 2022 — 79% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 July 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000197.

Official source

Manufacturer's recall number
RC000197
Recalling manufacturer
Thor Motor Coach
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand