- Vehicles
- 15
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 September 2020
- Repaired
- 40%
- Unrepaired
- 9
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2018-2020 E-ONE Cyclone II
- 2018-2020 E-ONE Typhoon
Repair progress
9 of 15 vehicles in this recall had still not been repaired as of Q2 2022.
40% repaired — 6 of 15 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
E-One Incorporated (E-One) is recalling certain 2018-2020 Cyclone 2 and Typhoon ambulances. The lower shock mount bracket may cause the U-bolts to bind and break, possibly preventing the rear axle from remaining secured.
What could happen
The unsecured rear axle may shift sideways, resulting in loss of control of the vehicle, thereby increasing the risk of crash.
What gets fixed
E-One has notified owners, and dealers replace any of the affected lower shock mount brackets, free of charge. The recall began September 21, 2020.
Timeline
- Recall reported to NHTSA9 September 2020
- Owners notified21 September 2020
- Latest repair reportQ2 2022 — 40% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 September 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact E-One customer service at 1-888-237-1751.
Official source
- Recalling manufacturer
- E-One Incorporated
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.