Altec Equipment

Altec is recalling about 280 vehicles over a problem with the equipment. If the fasteners break, the pedestal may separate from the turntable, increasing the risk of injury or death.

Campaign
20V587000
Manufacturer
Altec Industries Inc.
Reported
24 September 2020
Vehicles
280
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 October 2020
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Altec Aerial Device
  • 2019-2020 Altec Digger Derrick

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2022.

100% repaired — 280 of 280 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Altec Industries Inc. (Altec) is recalling certain 2019-2020 AA55, AM50, A77-T Aerial Devices and D2/3/4B, D3E, DHB, DHH and DHE Digger Derricks. The bolts that secure the pedestal to the turntable (with head marking 5252) may fail.

What could happen

If the fasteners break, the pedestal may separate from the turntable, increasing the risk of injury or death.

What gets fixed

Altec will notify owners, and dealers will provide replacement fasteners if necessary, free of charge. This recall began October 29, 2020.

Timeline

  1. Recall reported to NHTSA24 September 2020
  2. Owners notified29 October 2020
  3. Latest repair reportQ3 2022 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 September 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 778.

Official source

Manufacturer's recall number
CSN 778
Recalling manufacturer
Altec Industries Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand