Volvo Structure: Body

Volvo is recalling about 8,456 vehicles over a problem with the structure. If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.

Campaign
20V613000
Manufacturer
Volvo Trucks North America
Reported
5 October 2020
Vehicles
8,456
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 October 2020
Repaired
70%
Unrepaired
2,550

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2020 Volvo VNL

Repair progress

2,550 of 8,456 vehicles in this recall had still not been repaired as of Q3 2022.

70% repaired — 5,906 of 8,456 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Volvo Trucks North America (Volvo Trucks) is recalling certain 2020 VNL vehicles. The window hinge and mounting hardware are insufficient to hold the window in place if the truck is driven with the sleeper bunk windows open.

What could happen

If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.

What gets fixed

Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. The recall began October 29, 2020.

Parts involved

  • Sleeper Bunk Window23548633 (LH WINDOW); 23548675 (RH WINDOW)Sleeper vent windows intended to be used only when the vehicle is parked.

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA5 October 2020
  2. Owners notified29 October 2020
  3. Latest repair reportQ3 2022 — 70% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 October 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Volvo Trucks customer service at 1-800-458-1552. Volvo Trucks' number for this recall is RVXX2005.

Official source

Manufacturer's recall number
RVXX2005
Recalling manufacturer
Volvo Trucks North America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand