Chevrolet Power Train: Driveshaft

Chevrolet is recalling about 42 vehicles over a problem with the power train. If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

Campaign
20V650000
Manufacturer
General Motors LLC
Reported
22 October 2020
Vehicles
42
Built between
Not published
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 December 2020
Repaired
88%
Unrepaired
5

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Chevrolet Silverado 1500
  • 2020 Chevrolet Silverado 2500
  • 2019-2020 GMC Sierra 1500

Repair progress

5 of 42 vehicles in this recall had still not been repaired as of Q3 2022.

88% repaired — 37 of 42 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

What could happen

If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

What gets fixed

GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020.

Parts involved

  • Shaft Asm-Rr Whl Drv23370109, 23370115, 23370116, 23370120, 23370121Drive Shaft
  • Shaft Asm-Rr Whl Drv84037032, 84186831, 84500378, 84620585, 84620588, 84620592, 84903268Drive Shaft

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA22 October 2020
  2. Owners notified10 December 2020
  3. Latest repair reportQ3 2022 — 88% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 October 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

Official source

Manufacturer's recall number
N202314870
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand