Spartan Fire Electrical System: Instrument Cluster/Panel

Spartan Fire is recalling about 193 vehicles over a problem with the electrical system. Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power.

Campaign
20V762000
Manufacturer
Spartan Fire, LLC
Reported
10 December 2020
Vehicles
193
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
23 December 2020
Repaired
59%
Unrepaired
41

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2021 Spartan Fire Gladiator
  • 2019-2021 Spartan Fire Metrostar

Repair progress

41 of 193 vehicles in this recall had still not been repaired as of Q3 2022.

59% repaired — 113 of 193 reported

Scrapped or exported
39

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

What could happen

Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.

What gets fixed

Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020.

Timeline

  1. Recall reported to NHTSA10 December 2020
  2. Owners notified23 December 2020
  3. Latest repair reportQ3 2022 — 59% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 December 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Spartan Fire customer service at 1-517-543-6400.

Official source

Recalling manufacturer
Spartan Fire, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand