Altec Equipment

Altec is recalling about 4,987 vehicles over a problem with the equipment. Unintended boom movement may result in potential injury and or property damage.

Campaign
20V765000
Manufacturer
Altec Industries, Inc.
Reported
10 December 2020
Vehicles
4,987
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 February 2021
Repaired
73%
Unrepaired
1,362

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2018-2020 Altec Aerial Device
  • 2018-2020 Altec Digger Derrick

Repair progress

1,362 of 4,987 vehicles in this recall had still not been repaired as of Q4 2022.

73% repaired — 3,625 of 4,987 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Altec Industries, Inc. (Altec) is recalling certain 2018-2020 AA, AM, AN, A-Class, TA, DM, DL, DXXXX, DC, and DT digger derricks and aerial device vehicles equipped with a DC pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement.

What could happen

Unintended boom movement may result in potential injury and or property damage.

What gets fixed

Altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began February 9, 2021.

Parts involved

  • Check Valve970043210

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA10 December 2020
  2. Owners notified9 February 2021
  3. Latest repair reportQ4 2022 — 73% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 December 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 787.

Official source

Manufacturer's recall number
CSN 787
Recalling manufacturer
Altec Industries, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand