Heartland Suspension: Multiple Axle

Heartland is recalling about 76 vehicles over a problem with the suspension. The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.

Campaign
21V009000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
14 January 2021
Vehicles
76
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 January 2021
Repaired
75%
Unrepaired
19

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Heartland Mallard

Repair progress

19 of 76 vehicles in this recall had still not been repaired as of Q4 2022.

75% repaired — 57 of 76 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.

What could happen

The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.

What gets fixed

Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021.

Timeline

  1. Recall reported to NHTSA14 January 2021
  2. Owners notified28 January 2021
  3. Latest repair reportQ4 2022 — 75% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 January 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland customer service at 1-877-262-8032.

Official source

Recalling manufacturer
Heartland Recreational Vehicles, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand